Widerrufsrecht

We strive to ensure your complete satisfaction with every home goods, baby accessory, organizational storage, pet product, and decorative item you purchase from uxxqsy‑gm.myshopify.com. If you are not fully happy with your order, we offer a straightforward and customer‑friendly return and refund process designed to be fair, transparent, and supportive.

Eligibility for Returns


  • Returns are accepted within 30 calendar days from the date your order is delivered to your address.
  • Items must be unused, unwashed, undamaged, and in their original packaging with all tags, labels, and protective materials intact.
  • Personalized, custom‑made, or final‑sale items marked “non‑returnable” at checkout are not eligible for return or refund.
  • Clearance items, open‑box products, and merchandise sold as “used” or “like new” are also excluded from our standard return policy.
  • Products showing signs of wear, stains, odors, pet contact, laundering, or modification will be rejected upon inspection.

How to Initiate a Return


  1. Contact our customer support team at tyjuhhgf@airization.pics to request a return authorization. Please include your order number, full name, contact details, and photos of the item and packaging for verification.
  2. Wait for our official return confirmation and detailed return instructions, including the designated return shipping address.
  3. Carefully repackage the item to prevent damage during transit. We recommend using a trackable shipping service and keeping your shipping receipt.
  4. Send the item back at your cost unless the return is due to our error, such as wrong item sent, defective merchandise, or significant damage caused by shipping.

Refund Processing


  • Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 7–10 business days from the date of approval. Processing times may vary based on your payment provider or bank policies.
  • Original shipping charges are non‑refundable unless the return results from our mistake.
  • If your return is denied, we will contact you with a clear explanation and assist with reshipment arrangements if needed.

Exchanges


We accept exchanges for the same item in a different size, color, or design subject to inventory availability. Exchange requests follow the same 30‑day timeline and condition requirements as returns. Customers are responsible for return shipping and any new shipping fees associated with the exchanged item.